Evaluating a live assistant
Persona-driven multi-turn conversations, played against the RAG in production.
That's why it never reaches production. We build the evaluation that measures what your system actually does, then we fix what it reveals: almost always, your data.
By CNRS-trained AI experts with 10+ years of experience, the team behind the Synalinks open-source framework.
In two years we've worked with many companies. Every time, the same finding: the problem was neither the model nor the code. It was the absence of usable data, the absence of evaluation, and no clear path to ROI.
AI now lets anyone ship a prototype in days, and many conclude that expertise is no longer needed. But a prototype isn't a production system. For a system to survive contact with reality it needs a dataset that genuinely represents your business (your records, your documents, your teams' know-how) and an evaluation that measures its answers instead of watching them go by. That's the step almost every organization skips, very large ones included: systems get validated on vibes, on a handful of examples that work, and the problems surface in production, in front of customers.
We do build AI systems. That is exactly why we start with the data and the evaluation: they decide whether the system holds, and they are the advantage your competitors can't buy.
Anonymized engagements, described by the need, what we built, and the asset the client kept.
Persona-driven multi-turn conversations, played against the RAG in production.
A regression suite that compares every candidate model, answer by answer.
A labelled dataset built from scratch, then the classification system trained on it.
We build the evaluation of your system: test cases drawn from your own reality, explicit criteria, a result you can replay on every model change. Engineered, not improvised, and it is what turns "it seems to work" into proof you can defend to a regulator, a board, or a customer.
An evaluation doesn't just tell you the system fails, it tells you where. We audit, clean, structure, and model the data it implicates, turning raw tables and documents into well-defined, documented, trustworthy assets. This is the moat off-the-shelf AI can't touch.
Your edge isn't only in your tables. It's the judgment, rules, and know-how living in documents and people's heads. We capture that tacit expertise and turn it into structured, documented knowledge a model can reason over.
We coach your decision-makers on picking the right use cases, and train your technical team to run and extend what we build. The goal isn't that you call us back, it's that you no longer need to.
The assessment evaluates your system and maps the data it runs on. In a week, fixed scope and fixed price, you know what it actually does and you leave with your AI Roadmap.
It almost always points to the same place: data that is incomplete, inconsistent, or a business rule nobody ever wrote down. We turn that data and know-how into structured, documented, model-usable assets.
You keep the assets, documented, and the evaluation becomes your regression test: on every new model, you know whether something degraded before your customers do.
If your advantage is specialized knowhow and proprietary data, generic AI will always underdeliver: it doesn't know your field or your data. We turn your knowledge into the AI advantage only you can have.
A year in, nothing in production. We measure first, then fix the data foundation, so what you build on it actually survives production.
Specialized services, industrial, professional. “Generic AI doesn't know our field.” We make it know yours.
Finance, legal, health, industry. AI you can actually audit and defend.
A short assessment, fixed scope and fixed price. We evaluate your system and the data feeding it, and you leave with your AI Roadmap: the exact gap, and what to fix first. Yours to keep, whether or not you work with us next.